1. Introduction

PeanutsProperty.co.nz ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, and agent license number (if applicable)
• Property Information: Property details, descriptions, images, and videos you upload
• Payment Information: Payment details processed through our secure payment processor (Stripe)
• Usage Data: Information about how you use the Platform, including IP address, browser type, and pages visited
• Membership Information: VIP Membership application details, membership status, membership number, selected payment plan, membership dates and related account information

3. How We Use Your Information

We use your information to:

• Provide and maintain the Platform
• Process your property listings
• Process payments
• Communicate with you about your account and listings
• Administer prize draws and promotions
• Improve our services and user experience
• Comply with legal obligations
• Prevent fraud and ensure Platform security
• Support & Maintenance: Authorized administrators and support personnel may access account information and dashboards where reasonably necessary for customer support, troubleshooting, maintenance, fraud prevention, or platform security.

4. Information Sharing

We may share your information with:

• Public Listings: Property information submitted for publication will be publicly visible on the Platform. Contact information will be displayed according to the privacy and contact settings selected by the user.
• Service Providers: Third-party companies that help us operate the Platform (e.g., payment processors, hosting providers)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In the event of a merger, sale, or acquisition

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate security measures to protect your information. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on the Platform. You can control cookie settings through your browser preferences.

7. Your Rights

Under New Zealand privacy law, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Withdraw consent for marketing communications
• Lodge a complaint with the Privacy Commissioner

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Property listings remain active until you remove them or they are sold.

9. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

The Platform is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us through the Contact page on our website.